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MANAGER’S MESSAGE Welcome to 2012 and Happy Easter. Hope everyone had a great Winter and Spring is on its way! The yard is again at capacity, so please remember to let us know if you are upgrading your unit. We are not planning any major work in the yard this year other than adding more gravel where needed and so far the yard is in pretty good shape with no major issues with water. We look forward to another great camping season and enjoy seeing all our customers again. Winters can get pretty quiet around here. In this newsletter I will try to bring you all up to date on any new happenings or changes so please read on! We need to have updated signatures on our rental agreements this year. The new rental agreement is basically the same, just some minor formatting changes and we have changed the color for the RV rental agreement to make it easier for us to differentiate between the two contracts. We ask that you please drop into the office at your earliest convenience and sign a new rental agreement. If you are a new customer as of October 1, 2011 this won’t be necessary for you. We will be holding free raffles this year beginning in March. Email entry forms were sent out and we have forms in the office. Our first set of raffles will be for a BBQ apron with utensils. We will draw three entries on the 30th of each month for the months of March, April, and May. One entry form is eligible for all three of these raffles.. Please stop by the office and drop off an entry form. Winners will be posted on our website. Information for these raffles and other contests will be posted on our website in the customer area, so please check the website often. We now also have a face book page. A link to this is on our website. If you are a fan of Facebook please visit us. We are also looking at contests and freebies for the Facebook page.
The “customer area” on our website is the place to go to find information on the condition of the yard, the status of the sani dump, and a copy of our most recent newsletter. You will also find the online payment area. You will now see areas “make a payment” and “how to make a payment”. If you have not utilized this at all please read the instructions prior to attempting to make a payment. Please remember that registration is required to make payments and please know that this is a secure site for making payments. If you have any questions or problems using this “online payment” area, give us a call and we can assist you The sani dump will be opened as soon as it is safe to do so. Once we open it we ask that when de-winterizing, please do not flush your tanks out and fill the dump with fresh water. Please take your unit to a public station or home to do this. Be sure to replace the cover over the opening once you are finished emptying. We also have a hand sanitizer located on the pole for customer use. We will post the opening on our website.
Remember to keep your pets on a leash when in the yard. We still have mouse poison containers located throughout the yard. These containers are sealed but if driven over they may crack open and we would not like to risk having a poisoning issue. Also, with so many vehicles in the yard there could be a risk of an accident. We also ask that you remember to pooper scoop. We do not anticipate any problems with mice as long as you do not leave food out in your unit or in your lockers. At this time of year the mice are looking for a good meal so will go wherever they find it. If you have any issues regarding mice or weasels please let us know. Locker customers, if you have not had your mouse canister refreshed in the last year, please bring it in and we will refresh it.
LOST AND FOUND Now that the winter snows are gone we find we have a few wheel covers, air conditioner covers etc. If yours are missing please come in and check with us. We often have very high winds and it is necessary for you to secure your covers and tarps tightly. Also, if you put your name or unit number on them and we find them we will contact you.
BULLETIN BOARD There is a bulletin board inside the office available for customers use. We presently have a few advertisements for RV units up for sale on the board. PAYMENTS AND OPTIONS We would like to remind everyone about our payment options. Invoicing is done twice a month via email or hard copy mailed. These go out approximately two weeks prior to your due date which allows you time to send us a check or give us a call and use your credit card. It is at this time also you should notify us if you are moving out. We now require 14 days notice for move out. We have a drop box on the outside of the office where checks can be deposited. Many of our customers utilize our preauthorized payment plan which insures that your payment is on time. Late fees were introduced last year and are applied to all accounts that are 5 days in arrears. These charges are applied automatically by our system on the 5th day after your due date and continue to apply every 10 days after that until the account is paid. We will no longer waive these late fees so please make sure your account is up to date. CHANGES Remember to let us know if you change any of your personal information. We require up to date email addresses, home addresses, phone numbers and credit card information. It is your responsibility to notify us of any change in your personal information. Please remember when parking your trailer to keep it centered and to the front of your stall. Our stalls are “made to measure”, meaning we are utilizing our space to its capacity and your stall is made to fit your unit. Should you park your unit incorrectly, we will be giving you a call to come and park it properly. If we need to move your trailer, there will be a charge. On another note, we have had some very high winds this year, so please make sure all of your vents are closed down tightly and any wheel covers, tarps, air conditioner covers, etc are secured tightly. If you put your name on your covers and we find them in the yard we will call you and let you know they are here for pick up. We will try to notify you if we do see any problems with your unit. We carry an assortment of essential RV products. Toilet paper, sani products and anti-freeze are always available for purchase. Other items we carry are leveling blocks, wheel chocks, sewer hoses, and a variety of nuts and bolts and other miscellaneous items. Come in and browse. We have propane tanks in 20 and 30 pound sizes available for purchase or swap for your convenience. Our prices are comparative to other outlets and we are one of the few places to offer the 30 pound tanks for trade. These tanks never expire and you can always trade them. Pop and water for purchase in the office. During the summer months we will also have a few snack items for purchase. Keep us in mind when you need a cargo trailer for small moves. We have 6’ x 12’ cargo trailers for rent at a very affordable rate. We charge a flat rate (unlike other companies we won’t mention). There are no hidden charges other than the GST. We also carry a varied amount of moving supplies and boxes for sale.
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SPRING 2012 NEWSLETTER
CUSTOMER AREA ON WEBSITE
SANI DUMP 
RODENT PROBLEMS